Ms. Chanchal Yadav, an Indian Administrative Service officer, belongs to the 2008 batch of the Arunachal, Goa, Mizoram, and Union Territories (AGMUT) cadre. A postgraduate in political science from the University of Delhi, she is known for her innovations in public service delivery systems. She has diverse experience working in various capacities in the Union Territory of Daman, the border state of Arunachal Pradesh, the capital city of Delhi and the Ministry of Home Affairs, Government of India.
As Secretary, New Delhi Municipal Council, she brought substantial improvement in civic services delivery, leveraging technology. She successfully steered the organization towards becoming the first municipal body in country to go cashless. Her concerted efforts towards the cleanliness of the city resulted in NDMC becoming the first Open Defecation Free (ODF) urban local body of Delhi; the organization continuously remained amongst the top cities in the Swachh Sarvekshans by the Government of India.
Under her leadership, the district administration of Changlang more than doubled its annual revenue collection, successfully rolled out livelihood missions and registered a steady decline in insurgency-related incidents. She was conferred the Governor’s Gold Medal for her meritorious public service. As Special Secretary to the Lieutenant Governor, Delhi, she effectively coordinated with agencies responsible for the civic administration of the capital and contributed to the drafting of Delhi’s Master Plan Document 2041.
Ms. Yadav is passionate about urban governance and as a Fulbright-Nehru Master’s fellow, she aims to gain specialization in the sector and orient her civil services career around it. She loves to be in nature and gardening is her favorite hobby.