Utsav Shukla, a civil servant of the Indian Railway Traffic Service (IRTS), works at the intersection of railroad network planning, operations, regional development and urban transport. He has been working for 10 years in northeast India, connecting habitations and nurturing opportunities for improving the living conditions of millions. Hailing from Varanasi, the spiritual center of India, and trained as a medical doctor at Mahatma Gandhi Memorial Medical College, Indore, Utsav has been instrumental in designing people-centric infrastructure, sustainably dovetailing into the eco-sensitive milieu of the region.
Over the last decade, he has headed operations and business verticals, providing policy inputs on freight rebates and cargo aggregation, giving small agro-producers of the region access to national and international markets. He was pivotal in planning, coordinating and executing rail connectivity projects to Tripura, Mizoram, Manipur and Nagaland. For the safe and successful operations of 232 Shramik specials (trains carrying stranded people) while resuscitating the supply chain of life-saving drugs and essential commodities in six northeastern states during the COVID-19 pandemic, he was awarded the National Railway Award 2021, the highest honor for any railway servant by the Minister of Railways, Government of India.
In his latest assignment at the Northeast Frontier Railway’s headquarters in Guwahati, Utsav influenced the operationalization of international connectivity links with Bangladesh and Nepal. Further, his commitment to wildlife conservation and sustainable development has institutionalized effective mitigation mechanisms along the elephant corridors in northeast India, reducing elephant deaths by 60%. Anchoring station redevelopment projects in Guwahati and New Jalpaiguri under the Amrit Bharat scheme, he is currently working on integrating the passenger and freight railway transit nodes with the urban transportation system.
As a Fulbright-Nehru Master’s fellow, Utsav is studying urban planning to gain insights into policies, technologies and institutions which can make cities more humane, livable and equitable. He intends to explore leadership roles and reforms in governance to bring about citizen engagement in delivering urban services.